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Chat InformationYou are now chatting with 'Eileen'
Eileen: Thank you for choosing OANDA. How may I help you?
ace lu: ticket #921628339
ace lu: stoploss of 1.30955 should not be hit
Eileen: For your security, before I can continue I will have to ask you your security question.
Eileen: What is your mother's maiden name?
ace lu: the highest price was 1.3084 after last friday's closing
ace lu: yizhen
Eileen: Thank you.
ace lu: i've been monitoring fxcm and esignal and they both confirm my claim
Eileen: One moment please whille I retrieve your account information.
ace lu: even with oanda's wide spread during weekend it still should not have hit 1.30955
ace lu: with ticket 921127646 i changed stoploss from 1.30905 to 1.30955
ace lu: oanda's own hourly chart shown 1.30842 was the highest price
ace lu: i firmly believe esignal's price is the collection of all prices from the world and it shows 1.3084 was the highest
ace lu: [after noon of last friday pacific time]
Eileen: Thank you for waiting.
Eileen: I have taken a look at your stop loss.
ace lu: thanks
Eileen: I can see that your weekend data is hiden.
ace lu: my data feed is esignal. i use ensign windows for analysis
Eileen: Can you please allow your trading platform to show weekend data? You should be able to see that the High Ask price during the time that your stop loss was triggered was at 1.30969.
Eileen: OANDA is a market maker. We may not offer the same prices as the other brokers.
ace lu: i don't see any weekend price on esignal close to 1.30969. you mean oanda can hunt stops at will during weekend regardless esignal's (world prices collection) 'official' prices? then i would be speechless...
ace lu: i will definitly publish my story on every fx review sites as i can.
ace lu: thanks
Eileen: We do not hunt stops.

I've been trading for over 6 years, their MT4 implementation is utter garbage! 1-3min delays on order execution, completely unable to change TP/SL. Anemic java platform, $600/month for an API?!? Don't believe the sock puppets, this broker is cr*p.

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I was asked to try out their MT4 platform by my little brothers friend so I could tell him what I thought. I am a professional trader so I don't use any retail brokers, and boy, am I glad. In one week I experienced countless long delays in opening/closing/setting TP and SL. Sometimes it would take 30-60 seconds to open or close a position, other times it did not get the order through at all and I had to restart the MT4 client. The worst MT4 solution I've ever seen. Note : This is only concerning their MT4 platform, I didn't try their FXtrade(?) platform. On a positive note, their spreads seem rather tight for a retail broker. If you plan to use MT4, do yourself a favor and go somewhere else. Literally, anywhere else will probably be better.

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i am using oanda from 3.5 years and iam very comfortable with it. very good broker, their trading plat form is very light and much better execution time. some times the spread increase during market news and i stay away from it when the news release.
but i wish they had chat channels to share opinions with other traders.

kkkkkk pips....... i will try oanda and see a trail will convience me ,,,for sure i wil be back to note,,,, i think i will start with the dubai fxtrade

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I have a demo of Oanda and they are not a scam. But they are a market making dealing desk. So trading with them you are subject to only buy at the ask and sell at their bid. If the market is liquid and moving then their bid/ask should be near the market. The problem comes when liquidity dries up (eg. weekends) and spreads become much higher. The other note is that one can never put in a ask lower than Oanda's and expect it to fill unless that ask equals their bid.

If one wants to trade where they want to market make then they need to find an Forex ECN broker. This format charges a commission but allows one to market make.

The pros of Oanda is that one can trade any size in and out while the con is that you are locked into their bid/ask for buying and selling. If the market is moving with liquidity during the peak times one can still make money by getting the direction right (but it is possible that Oanda can hunt stops slightly above the actual market). And it is possible for them to bucket (trade against you without a hedge) your trade.

The main problem is getting a tested profitable trading plan and being able to administer it with the proper psychology. Because if the market moves 100 pips in your direction you will make money as long as they pay out.

Talking to a ECN broker they did say that Oanda is a clean regulated operation. But the real question is do you want to trade ECN brokers or dealing desk broker?

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Oanda is a subsidairy of Olsen and Associates, which is a large investment company in Switzerland. Olsen and Associates make hundreds of millions every year from fx investments. They are very highly regarded in financial circles. Oanda is very reputable. You will have no worries or complaints with them. Regarding the negative reviews here, they make no sense. I wonder who wrote them and why.

i m from belgium and oanda is doing some strange things dont say its not true .....
i trade with oanda and i m going to quit and find a other its not easy to find a good one ....... fu

i traded with these thugs for 3 years, they stole over half million chf from me, then i complained, they sut my account down to shut me up. i have made legal case against these crooks for manipulation and market abuse, they will pay eventually. --------------------- To all those oanda employees who keep making false declarations here, you need to know that it is illegal to make false reviews and especially if you work for oanda. You need to be a customer to comment dummies!!! Olsen is based in Zurich, what nerd, he is very keen to say he has nothing to do with the business and Stumm, Olsens childhood friend concocted this software to rob people. These crooks managed, with their bankster friends to move USD & GBP by over 120%, destroying Swiss business and causing economic chaos, it's High frequency and black box trading developed by Oanda and blatantly obvious. Now it's being publicised and sent to the media.

Connection problems, but worst of all, they trade against you hunting stops etc. I am closing my account and am considering a lawsuit. Who wants to join me?

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To all of you scam rating reviewers about Oanda,

Grammar atrocities, as well as atrocious spelling is predominant in phishing, as well as your dumbbell type posts--FIX IT if you want anyone to believe you!

Not credited with the Better Business Bureau, so what? It is the NFA and CFTC that matters. These ARE NOT your neighborhood gardeners, they're your CANADIAN BROKER!

Metatrader is recently available, and I must second the "Stupid is as Stupid does" comment.

We recently got the boot from GFT due to their incredibly strict policies to prevent future problems (likely why such impressive NFA ratings--potential problem removed before it can become a problem, although we are, nor will be a problem).

As a result of large amounts of good things about Oanda, we are currently attempting to get a live account with them.

If you wish to trade, go to babypips.com and go through their school to understand how things work so that you can be profitable, and not take your miss-understandings out on brokers. Also, if you didn't grow up with English as your first language, or haven't learned Grammar, PLEASE learn it so that you are taken seriously (Google Translate is NOT the way to get a message across to another language professionally).

This broker is a KING OF "SLIPPAGE" .... dun believe me ?? try it in demo u will see it!!!

to this person call "craig" - basically i think he is 1 of the Oanda staff , and trying to say good things about Oanda . if a good broker can always shutdown platform when NFP is out ?? i"ve been 7 month and every month NFP they shutdown their platform and i have loss quite much money bcoz of their evil action !!!! if u don"t believe me try and open a/c wth them and see what happen there!!

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I have traded with Oanda for over 5 years, I have never experienced any of these problems. The very few times that a server error did occurred resulting in a loss, they were prompt to correct the situation and refund the loss that resulted. I always get great fills, one of the few brokers I can say that about. Spreads are pretty decent. Platform has always been weak if you compare it to metatrader, but some aspects of its simplicity I do like. My favorite is being able to make trade adjustments right from the chart. I think there interest payment system is the best around. Deposits and withdraw has never been an issue, and never once have I ever felt that they were not on the up and up. About all these ridiculous scam ratings on here, I think that has already been well addressed by other people that do have a clue about forex. So I will just say in response to all the scam ratings, "Stupid is as stupid does".

stay away from this basterd ! they can scam you in many way they want ! slippage , low signal in their platform , s/l not working (sometimes) , NFP (shut down) platform !!

when the platform server got problem i ask from them ( live chat) ... they just ask me to clean my java cache ! this is how they answer ! Actually they are trading against customer ! Please get away from them and this is a very CUNING and EVIL from i ever experience !!

after losing recovering back from some loses i come to have problem back. "slippage" this is wat the problem ! now i truly realize how the scam people here , if u are newbies or big player pls dun try to get this broker you will be regret!!!! i speak out the truth ..... they are really big idiot !!!! i"m still looking for a better broker now !!! pls pls dun trust this broker !!!! WARNING !!!!!!!!!!!!!!!

Hello, I have experienced frequent service interruptions trading with Oanda for the past year. Also, I have experienced several price spikes and tripped stop losses. After numerous incidents I decided to look on the BBB web site to see if any complaints have been filed. A couple complaints have been filed and here is the following conversation I had with a Customer Service Supervisor:


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You are now chatting with 'OANDA'
OANDA: Thank you for choosing OANDA. How may I help you?
Evan: Hello, why isn't Oanda BBB accredited?
OANDA: Sorry, can you please clarify what BBB is?
Evan: Better Business Bureau
OANDA: Thank you.

Frequent disconnections, price spikes, spread increases, dishonest and unhelpful customer service representatives. NOT accredited by the Better Business Bureau. Do yourself a favor and avoid like the plague.

i have open tis a/c since 6 month back ,at first it"s fine and everything going smooth included fast execution . After sometimes problem come , u know wat ? i trade eur/usd pair i enter 1.3956 sell and it automatic requote the price i enter 3 pips away tat"s mean 3 + 0.9 = 3.9 well it happen 3 - 4 times in a day . When news come the spread can be from 10-15 pips !! crazy isn"t ??? if u don"t believe u can try in demo a/c and it"s the same as in live !! the only things good is the demo a/c never expire .